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Customer Service Survey   Your name: 1) Were you satisfied with your last experience with Bikebone.com? Yes No 2) What percentage of your motorcycle or automobile purchases do you make online? select almost none some but less than half half more than half but less than 100% 100%   3) If it were available and reasonably priced, would you purchase things such as spark plugs, batteries, and/or other maintenance parts for your motorcycle online? Yes No 4) Please fill in the blank. I found the Bikebone.com website select Easy Somewhat Easy Neutral Somewhat Difficult Difficult to navigate. 5) I found what I was looking for easily and quickly when I visited the Bikebone.com website. True False 6) What do you like most about Bikebone.com? 7) What do you like least about Bikebone.com? 8) Are you interested in receiving a catalog via postal mail? Yes No If so, please fill in your address below. 9) Would you be interested in the opportunity to purchase gift certificates? Yes No 10) Is there anything else you’d like the management of Bikebone.com to know or be aware of, or any suggestions you’d like to pose? General Comments & Additional Concerns 11)What is your age group? select under 15 15 to 20 21 to 30 31 to 40 41 to 50 51 to 60 61 to 70 Over 70 I'd rather not answer 12) What is your level of education? select High School Vocational Degree Associates Degree Bachelors Degree Masters Degree Doctoral Degree Post-Doctoral Studies Professional Certification I'd rather not answer 13) What is your ethnic origin? select African American Asian Caucasian Hispanic Native American Other I'd rather not answer 14) What is your employment Status? select Full Time Part Time Self Employed Student Homemaker Retired Dissable Unemployed I'd rather not say 15) What is your marital status? select Married Separated Divorced Domestic Partners Single Parent Unmarried I'd rather not say 16) What is your household income? select Less than $25,000 $25,000 to $49,999 $50,000 to $74,999 $75,000 to $ 99,999 Over $100,000 I'd rather not say 17) What state do you live in? select Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming